Oct. 5, 2015

Promoting good customer service

We've just had some great feedback:
"Just to let you know that the printers delivered the posters this afternoon and everybody who has seen them so far has absolutely loved them. Once again, therefore, thank you for your stunning work. 
It’s been great working with you and I am sure there will be future projects that could need your help.
Kind regards, Martin"
 Martin Seidel
, Assistant Business Change Manager

, Cambridge English Language Assessment 
I loved working on these posters charting the progress of a customer complaint through the organisation. I created the 'complaint' character to help embody the process.

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